Who is responsible for clearing the sidewalks of snow and ice?

According to the City of Chicago Municipal Code,
“Every owner, lessee, tenant, occupant or other person
having charge of any building or lot of ground abutting
upon any public way or public space shall remove the snow
and ice from the sidewalk…”

It is everyone’s responsibility to make sure the sidewalks
are clear of snow and ice. If you do not own your residential
or business property, consult your rental agreement, lease
agreement, or management company to determine your
shoveling obligation.

See City Brochure/Guide

When do I have to clear the sidewalks?

Sidewalks must be shoveled 7 days a week.
If the snow falls between 7 am and 7 pm:
Clear the snow as soon as practicable, but no later than 10
pm on the day of the snowfall.
If the snow falls overnight between 7 pm and 7 am:
Clear the snow before 10 am on the next day.

How wide of a path do I need to clear to comply with the law?

The City of Chicago Municipal Code requires individuals to
clear a 5-foot wide path along the sidewalk, including
sidewalk ramps.
This width provides mobility and access to pedestrians in
wheelchairs, people with children in strollers, students
walking to school, and individuals with assistive devices.

What is the best way to remove snow from the sidewalk?

Remove snow along ALL of the sidewalks adjacent to your
property including any ramps to the crosswalk.
Move snow to your yard or the parkway adjacent to your
property.
DO NOT push snow into:
• The street • Bike lanes • Crosswalks • Bus stops
• Train stations • Alley entrances • Bike share stations

How can I report locations that do not clear their sidewalks?

Make a “Snow – Uncleared Sidewalk” request to the City
of Chicago 311 Service Request line.
Dial 311 or request online at www.cityofchicago.org/311
People who live outside the City of Chicago may call
(312) 744-5000.
When making a “Snow – Uncleared Sidewalk” request:
• Make sure the problem occurs on the sidewalk.
DO NOT use this category to report snow on streets,
parking lots, or alleys.
• Provide a specific address where the issue occurs.