To Request a City Service, click here.

or learn about Chicago Works iPhone App

Examples of the more common requests are listed below by department responsible for repair.

Bureau of Electricity

  • Alley Light Out
  • Street Light – 1/Out
  • Street Light Pole Damage
  • Street Light Pole Door Missing
  • Street Lights – All/Out
  • Street Lights On Days
  • Viaduct Lights Out

Bureau of Forestry

  • Tree Debris
  • Tree Planting
  • Tree Removal
  • Tree Trim

Streets and Sanitation

  • Abandoned Vehicle Complaint
  • Dead Animal Pick-Up
  • Fly Dumping
  • Garbage Cart Black Maintenance
  • Garbage Cart New Service
  • Garbage Pickup
  • Recycling Pickup
  • Graffiti Removal
  • Rodent Baiting/Rat Complaint
  • Sanitation Code Violation
  • Wire Basket
  • Yard Waste
  • Clean Vacant Lot
  • Fast Track Demo

Dept. of Water Management

  • Alley Sewer Inspection
  • Water in Basement
  • Water On Street
  • Water- Low Pressure
  • Sewer Cleaning Inspection
  • Water in Street
  • Private Drain Program
  • Sewer Cave In Inspection
  • Sewer Cleaning Inspection

Dept. of Transportation

  • Alley Pot Hole
  • Curb Survey
  • Pot Hole in Street
  • Sidewalk Snow Removal Request
  • Sidewalk Survey
  • Sign – All Other Signs
  • Sign – Do Not Enter Sign
  • Sign – One Way Sign
  • Sign – Stop Sign

Dept. of Buildings

  • Building – Illegal Conversion
  • Building Violation
  • Vacant/Abandoned Building
  • Porch Inspection
  • No Building Permit & Construction Violations

Dept. of Animal Care and Control

  • Animal – Inhumane Treatment
  • Animal In Trap
  • Animal Trap Request
  • Lead Inspection

Dept. of Business Affairs and Consumer Protection

  • Restaurant Complaint
  • Cab Complaint
  • Cable TV Complaint
  • Consumer Fraud Complaint
  • Consumer Retail Complaint
  • Operating Without Business License
  • License/Business Information
  • Liquor License Violation Complaints